FRACTIONAL CHIEF PEOPLE & CULTURE OFFICER (CPCO)

Meet Lourdes Diaz

Purpose-driven people, culture, and inclusion leadership for organizations navigating growth, transformation, and workforce complexity.

Lourdes partners with executive teams to align people strategy, culture, and organizational systems to business outcomes. She brings enterprise-level leadership across equitable practices, workforce strategy, community impact, and leadership development — helping companies build inclusive, high-performing environments that scale and teams feel valued.

Her work connects culture to performance: strengthening leadership capability, building engagement and accountability, and ensuring people strategy directly supports growth, innovation, and long-term value creation.

AREAS OF PRACTICE

CPCO

Enterprise people & culture strategy aligned to business objectives
Leadership development and succession planning
Organizational effectiveness and workforce design
Employee engagement and culture transformation
Inclusion strategy and implementation
Change leadership during growth, restructuring, and integration

Culture & Inclusion

Culture strategy tied to measurable business outcomes
Inclusive leadership capability building
Employee resource group strategy and activation
Culture diagnostics and maturity assessments
Community engagement and social impact alignment
Workforce experience design

Executive Advisory

CEO and executive team coaching on people strategy
Organizational alignment during transformation initiatives
Board and leadership advisory on culture risk and governance
Leadership team effectiveness and operating cadence
Stakeholder engagement and communication strategy

Lourdes Partners across multiple functions within organizations including HR & Talent Management, Learning & Performance, Sales & Marketing, Public Relations, Field or Warehouse, and Legal, for Risk Mitigating with workforce and clients

CAREER HIGHLIGHTS

Enterprise People & Culture Leadership

Led enterprise inclusion strategy for global organizations
Built people strategies linking engagement, culture, and business performance
Guided executive teams through complex transformation and organizational change

Strategic Partnerships & Community Impact

Established cross-sector partnerships advancing workforce development and social impact
Built community and corporate engagement strategies aligned to brand and reputation
Led national initiatives supporting health, wellness, and workforce access

Leadership Development & Organizational Effectiveness

Developed enterprise leadership programs for emerging leaders
Implemented culture analytics and engagement frameworks tied to outcomes
Aligned HR, operations, and executive leadership around shared performance goals

Global & Multi-Sector Experience

Leadership roles across Fortune 500, global services, financial services, and nonprofit sectors
Experience spanning workforce strategy, supplier diversity, community impact, and corporate reputation
Recognized leader in inclusion, culture strategy, and organizational leadership

Measurable Impact & Leadership Outcomes

Rebuilt brand reputation post-crisis through community partnerships and sales alignment, contributing to $1B+ in contract wins
Formed and led a talent coalition exceeding a 10% workforce growth target one year early
Launched first reciprocal mentoring program with 85% participation and pipeline impact
Designed national supplier matchmaking strategy engaging 2,000+ partners, delivering 15–20% growth
Created first LGBT business certification, driving Fortune 500 adoption and $1.5M in sponsorship revenue
Led NYC financial institution expansion, generating $50M in new accounts
Implemented multilingual warehouse tech pilot boosting productivity 12% in one week, later scaled nationally
Directed affinity-group leadership development improving engagement 27% to an 82% total score

WHY I WORK AS A FRACTIONAL EXECUTIVE

Organizations often know culture and people strategy matter — but lack the executive leadership capacity to build it intentionally.

Fractional leadership allows me to step in at critical moments and help companies align their people strategy with where the business is headed — whether scaling, transforming, or stabilizing.

I work alongside leadership teams to create clarity, accountability, and momentum across culture, workforce strategy, and leadership development. The goal is simple: build organizations where people perform, leaders lead effectively, and culture becomes a competitive advantage.

This work is hands-on, operational, and tied directly to outcomes — not theory.

People strategy

Culture transformation

Culture Metrics

Workforce design

Leadership development

Engagement strategy

Organizational effectiveness

Change leadership

Community impact

Executive advisory

Thought leadership

Contact Lourdes for a complete list of executive skills

BEYOND THE BOARDROOM

Where I Invest My Time

The work I care most about often happens beyond formal engagements — in the development of leaders, communities, and organizations committed to meaningful impact.

I invest my time in:

Coaching leaders building inclusive organizations

Supporting executives navigating culture transformation and workforce change
Helping leaders align values, behavior, and accountability

Developing next-generation leadership capability

Teaching inclusive leadership and organizational effectiveness
Supporting emerging leaders stepping into enterprise responsibility

Strengthening community and workforce ecosystems

Building partnerships between business, nonprofits, and public sector organizations
Advancing initiatives that expand opportunity and workforce participation

Supporting organizations at critical inflection points

Acting as a trusted advisor during change, growth, and restructuring
Helping leadership teams maintain clarity, alignment, and momentum

CLIENT SUPPORT

WHERE I DEPLOY EXECUTIVE LEADERSHIP

Fractional Chief People & Culture Officer (CPCO)

Enterprise people strategy and workforce alignment
Culture transformation and leadership capability development
Organizational effectiveness and engagement strategy

Culture & Inclusion Strategy

Culture roadmap development and implementation
Inclusive leadership activation and accountability frameworks
Workforce experience and engagement design

Leadership & Organizational Development

Executive team effectiveness and succession planning
Leadership development architecture and coaching
Change leadership and workforce transition support

Community & Social Impact Alignment

Corporate citizenship strategy tied to brand and workforce outcomes
Community partnerships supporting talent pipelines and engagement
Reputation and stakeholder alignment

SCHEDULE A CONVERSATION VIEW OUR ENGAGEMENT MODELS

Work with Lourdes

When organizations scale, transform, or face workforce complexity, people and culture leadership becomes mission-critical.

Lourdes brings executive-level experience to help leadership teams align culture, workforce strategy, and performance — strengthening organizations from the inside out.

Let’s build a people strategy that supports growth, leadership accountability, and lasting organizational impact.

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